How can I cancel my order?

As long as your order hasn’t been dispatched you can cancel your order. You can do this if you are a registered customer simply log into your account.

A "CANCEL" option will display if your order has not yet been dispatched. Select this to continue with your cancellation or alternatively  please send us an email or jump on live chat where we will be happy to do this on your behalf.

If your order has begun processing, has been accepted by our warehouse BUT not yet dispatched, then you cancel your order. However you can only do this if you have placed the order as a registered customer.

Providing you have placed the order as a registered customer, simply log into your account and click ‘Order History’. If your order has not yet been dispatched, there will be a ‘Cancel’ option displayed. Simply select this to continue with your cancellation.

If you have any issues with the cancellation,please send us an email or jump on live chat where we will be happy to help.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.