Orders

Orders

• How can I cancel my order?
• How do I change my Address?
• How can I amend my order?
• I'm having trouble placing an order - can you help?

Payment

• Klarna - How It Works
• I have received an email asking me to contact you - why?
• Can I pay online using a gift card?
• I’ve been told that my payment has been declined - why?
• When will I be charged for my order?
• What payment methods can I use?

Online Order Safety

• Is this site secure?
• How Secure is your Mobile Site?
• Do you use cookies?
• What is your security policy?

Gift Cards

• How can I check the balance of a gift card?
• Can I use gift cards online and in-store?
• How long are gift cards valid for ?
• Where can I buy gift cards?