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  1. The Fragrance Shop Support
  2. Orders

Orders

Orders

  • How do I change my Address?
  • How can I amend my order?
  • I'm having trouble placing an order - can you help?

Payment

  • Klarna - How It Works
  • I have received an email asking me to contact you - why?
  • Can I pay online using a gift card?
  • I’ve been told that my payment has been declined - why?
  • When will I be charged for my order?
  • What payment methods can I use?

Online Order Safety

  • Is this site secure?
  • How Secure is your Mobile Site?
  • Do you use cookies?
  • What is your security policy?

Gift Cards

  • How can I check the balance of a gift card?
  • Can I use gift cards online and in-store?
  • How long are gift cards valid for ?
  • Where can I buy gift cards?

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