April Tomlinson
Articles
-
Klarna - How It Works
Klarna is a payment method which allows you to buy now and pay later. Pay Later with Klarna is available to all our customers with a billing and delivery address registered in the UK. – please note...
-
How Do I Delete My Account ?
You can reach out to our team at mydata@tfs.com, and they’ll be happy to assist you with your request!
-
How do I cancel my scentaddict subscription?
We're sorry you want to end your subscription with us. In order to do so, please give one of our helpful advisors a call on 0161 850 2082 and they'll be happy to help you cancel your membership.
-
How To Cancel A Membership
If for any reason you decide that you no longer want to be part of our TFS family – please send us an email and we will make sure your membership doesn’t renew. Please note that requests can take u...
-
My 20% Off Vouchers Don’t Work
From time-to-time things go wrong. Please send us an email and we will be happy to help you, remember you can only use one 20% voucher per order
-
How To Upgrade Your Membership ?
If you’ve used up all your vouchers and fancy more, you can upgrade your membership plan easily. Upgrade any time by simply paying the difference between the tiers. Click here to log into your acco...
-
How Long Do My 20% Vouchers Last?
All vouchers are valid from 12 months from the date your membership starts.
-
Email And Other Communications
As a member, you’re entitled to exclusive perks which form part of the service you’ve paid for. That’s why you will receive some communication from us about this even if you have opted out of other...
-
How Do I Pay To Become A Member ?
When you take out membership you will be charged on your order for a years’ membership. Your membership will then be billed annually. We will send you reminders about your annual bill before your a...
-
How Do I Become A Member ?
To become a MyTFS Member simply ask a fragrance expert in one of our stores or add membership to your basket when you buy online.